Last updated: April 10, 2026
TracePass (company registration in progress), Bulgaria, EU.
Website: tracepass.eu
Contact: info@tracepass.eu
Legal entity details (company name, registration number, registered address) will be published here upon completion of company registration.
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Email address | Contact about launch | Consent (Art. 6(1)(a)) | Until unsubscribe or deletion request |
| Company name | Understand customer profile | Consent (Art. 6(1)(a)) | Until unsubscribe or deletion request |
| Product category | Prioritize features | Consent (Art. 6(1)(a)) | Until unsubscribe or deletion request |
| Optional message | Understand needs | Consent (Art. 6(1)(a)) | Until unsubscribe or deletion request |
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Account info (email, company, VAT) | Service provision | Contract (Art. 6(1)(b)) | Duration of account + 30 days |
| Product data you upload | DPP generation | Contract (Art. 6(1)(b)) | Duration of account |
| DPP content | Hosting passports | Contract (Art. 6(1)(b)) | Product lifetime + 10 years (EU regulation) |
| Payment data | Billing | Contract (Art. 6(1)(b)) | Per tax law (typically 10 years) |
IP address, browser type, pages visited via standard web server logs. No tracking cookies are used. Legal basis: Legitimate interest (Art. 6(1)(f)) for security and service improvement. Retention: 90 days.
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
| Service | Purpose | Location | Status |
|---|---|---|---|
| Vercel | Website hosting | EU edge | Active |
| Cloudflare | DNS | Global (EU nodes) | Active |
| Google Sheets | Waitlist storage | EU | Active (temporary) |
| Hetzner | Platform hosting | Germany | Upon platform launch |
| Stripe | Payment processing | EU | Upon platform launch |
| Anthropic (Claude API) | AI document processing | USA (no personal data sent) | Upon platform launch |
Data is stored within the European Union (Hetzner, Germany and Vercel, EU edge). All data is encrypted in transit (HTTPS/TLS). We use industry-standard security measures to protect your data.
You have the right to:
How to exercise your rights: Email info@tracepass.eu with your request. We will verify your identity and respond within 30 days. If we need more time, we will inform you within the initial 30-day period.
Right to lodge a complaint: You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), Bulgaria, or your local supervisory authority.
We do not use tracking cookies. Essential cookies may be used for functionality (e.g., session management when the platform launches). No third-party advertising or analytics cookies.
Your data is stored and processed within the EU/EEA. The Anthropic Claude API (used for document processing upon platform launch) is based in the USA. Only product data (not personal data) is sent to this service, and appropriate safeguards are in place.
We may update this policy. Changes will be posted on this page with an updated date. Significant changes will be communicated via email to registered users.
For any privacy-related questions or requests:
Email: info@tracepass.eu
TracePass, Bulgaria, EU